Where I Work Best
I start by understanding the real-world problem, then clarify people, process, data, tools and delivery.
For small businesses and service teams, AI becomes valuable only when it connects to everyday work.
When I build websites and automation, I also prepare demos, diagrams, notes, tests and recovery steps
so users can understand how the system works and where to check when something goes wrong.
Business sideTranslate client language into requirements
Long-term experience in business development, customer service and partner communication.
Project sideBreak workflows into deliverables
Familiar with cross-team coordination, PM support, issue tracking and documentation.
System sideUnderstand implementation reality
Experience across MES, SPC, QC, O2O, group-buying and e-commerce projects.
AI sideConnect AI to practical work
Current focus: LINE AI assistants, n8n workflows, RAG document search, OCR pipelines and demo websites.
Career Highlights
System integration
System integration and transportation project coordination
Handled customer requirement clarification, issue tracking, cross-team coordination and PM support across transportation and public infrastructure projects, including Taipei Rapid Transit Corporation, New Taipei Metro, Kaohsiung Rapid Transit Corporation, Taoyuan Airport Terminal 3 and National Freeway No. 5 related systems. Experience covered CCTV, TETRA communications, NVR and field system services. Collaboration included major SI, engineering and technology teams such as ST Engineering, Kenmec, Hwacom, Chunghwa Telecom and CTCI.
MES / SPC
Manufacturing MES / SPC implementation and sales achievements
Participated in MES implementation consulting and project management for electronics manufacturing sites, including King Yuan Electronics in Chunan and Zhenkun Electronics in Suzhou. SPC / QC system customers included Chin Poon, Min Aik, Wistron NeWeb, Kinik and Prodisc. Also supported QC product line planning, sales enablement and marketing programs.
O2O / commerce
O2O, group-buying and partnership development
Led new business development, cooperation proposals and project execution with gaming, insurance, futures and e-commerce partners, including AIA, Hua Nan Futures, Jih Sun and game industry partners. Also participated in the Taiwan Online Shopping Festival project with III and built online channel cooperation with GOMAJI, momo and offline-to-online sales models.
Sales operation
Business development, channel setup and overseas office support
Experienced in regional agent development, partner management and sales team setup. Earlier work included helping develop regional agents in Vietnam and supporting market entry, then participating in Shanghai and Dongguan business office setup and partner management in China.
Capability Keywords
Business Development
Customer Service
Project Management
System Integration
n8n Workflow
LINE Bot
RAG
OCR
MES
SPC
HTML
JavaScript
SQL
Excel / PowerPoint / Project